All your customer conversations
One platform that replies for you
Auto-replies, conversations and campaigns for Facebook, Instagram and WhatsApp, with a full Arabic interface and a smart assistant that answers your customers around the clock.
Facebook, Instagram and WhatsApp from one dashboard
Connect your pages, accounts and numbers directly through Meta, and run everything from one place.
Available nowMessenger and comments on pages and posts.
- Keyword and flow auto-replies
- Reply to and hide comments
- Campaigns to page subscribers
- Lead ad forms
Available nowMessages, comments and stories.
- Auto-replies to messages
- Reply to comments and mentions
- Flows like Facebook
- One comments inbox
Available nowMeta's official WhatsApp Business Cloud API.
- Connect numbers in one click
- Templates and campaigns
- WhatsApp flows and forms
- WhatsApp calls in the browser
What GAWDA Bot does for your business
One inbox for every channel
Every Facebook, Instagram and WhatsApp message in one inbox for your team, with internal notes, tags and automatic assignment.
- Hand a chat to a person in one click
- Saved replies and tags
- Who is waiting right now
Flow builder
Design automatic conversations that start from a keyword, button, link or comment, by drag and drop, with no code.
- Questions, buttons and conditions
- Ready-made flows to start from
- Reports for every step
Comment replies
Facebook and Instagram comments in one place: auto-reply, a private message to the commenter, and hiding abusive comments.
- Public reply and private message
- Automatic hiding
- Reply reports
Official WhatsApp
Connect your numbers through Meta, send templates and campaigns, and take calls in the browser.
- Meta-approved templates
- Campaigns and sequences
- WhatsApp calls
Smart assistant
Answers your customers from your own information around the clock, books appointments and hands over to a person when needed.
- Learns your business information
- Books, answers and suggests
- Hands over when needed
Store inside the chat
Show your products and take orders and payments without the customer leaving the conversation.
- Product catalogue
- Cart and orders
- Payment links
Everyday tools for your team
Contacts
Every customer from every channel in one list, with lists, filters and export.
Team and roles
Members, roles, shifts and automatic chat assignment.
Reports
Conversations, response time, satisfaction and each agent’s performance.
How businesses use it
Customer service
Instant answers to common questions, and special cases handed to your team.
Sales
Show products and prices, take orders and payments inside the chat.
Bookings
Book appointments and consultations and remind customers automatically.
Connected directly to Meta
Built on Meta’s official interfaces: Facebook, Messenger, Instagram and WhatsApp.
On the way
New platforms and integrations reach your account automatically as soon as they launch.
ShopifySalla
SalesforceGoogle SheetsSlack
Frequently asked questions
01Which channels does the chatbot work on?
Facebook Messenger, Instagram, WhatsApp and the chat window on your website.
02Does the chatbot answer with AI?
Yes. It understands customer questions in natural language and answers at once, and passes complex conversations to the right person on your team.
03Do I need a developer to build the reply flows?
No. You build flows by drag and drop without code, with ready-made templates.
04What is the chatbot usually used for?
Answering customer and support questions, suggesting products and lifting sales, tracking orders, and taking bookings.
Never miss a customer again
Start with Facebook, Instagram and WhatsApp; everything new reaches you automatically.